In an effort to manage the spread of Covid-19 and its variants, the Philippine government has temporarily restricted passenger entry from the UAE and Oman from May 15 until May 31, 2021.
Philippine-based airline Cebu Pacific has cancelled multiple flights between Dubai and Manila during this period.
Affected passengers were informed through their contact details provided in the booking. They may select their preferred option through the airline’s portal. Below are the passenger’s options:
Unlimited rebooking with no change fee. CEB permanently removed change fees. A minimal fare difference may apply.
2. Travel Fund
Store the amount in a virtual wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)
Due to the high volume of requests, the process may take up to seven (7) months from date of request.
According to an advisory privately sent to The Global Filipino Magazine by Geoffrey Salatan, a travel manager in Duba, the airline continues to operate its other domestic and international flights as scheduled.
“Before going to the airport, passengers are advised to check the real-time status of flights on our website: bit.ly/CEBFlightStatusCheck, along with travel requirements, safety protocols, and frequently asked questions (FAQs) via bit.ly/CEBFlightReminders,” the advisory read.
Meanwhile, passengers are advised to update their contact details at bit.ly/CEBUpdateInfo to receive email notifications on flight reminders and updates.